For your business's sake and yours
Everything you need to run support on Discord. Easy to set up, full control over how it looks and works.
With premium you can customize almost every aspect of BetterTicket
We offer support on our discord for setup and configuration
We do our best to keep everything online
With BetterTicket's dashboard everything is easy to setup
Create backups of your tickets for reviewing later
Create custom tags to speed up the support process with predefined messages
Run giveaways with /giveaway create. Use a stock file—one prize per line (codes, links)—and winners are automatically DMed their unique prize when the giveaway ends.
Create receipts with /receipt new. Sends customizable embeds to a channel and the customer's DM. Track all orders and transactions in the dashboard.
Customers can leave star ratings and comments. Receipts include a Vouch button—reviews are posted to your vouch channel for social proof.
Amount spent is tracked per customer. Set customizable spend ranges (e.g. $50–$99, $100+)—roles and discounts are applied automatically when customers cross each tier.
Let AI reply in tickets automatically. Upload your docs in the dashboard to train the AI—each server's knowledge is private. Rate-limited and debounced so staff stay in control.
Train the AI with your FAQs, product info, or docs. Stored per server—no cross-guild leakage. Premium feature.
Trusted by thousands of Discord communities
"BetterTicket made setting up our support system a breeze. The dashboard is intuitive and our team loves the transcript feature."
"Best ticketing bot we've used. Custom panels, forms, and the ability to customize everything. Highly recommend."
"Simple, reliable, and the support team actually helps. We switched from another bot and never looked back."
Add the bot, open the dashboard, and create your first panel in minutes.
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