Messages

Customize the embeds and text for panel, ticket, and moderator messages.

Panel message

The embed and buttons shown in the channel when you post the panel. Configure title, description, color, thumbnail, image, author, footer, and fields. Use variables like {user} and {server}.

Opened message

Sent in the ticket channel when a user opens a ticket. Use this to welcome the user and explain next steps.

Closed message

Sent when a ticket is closed. Can be posted to a channel or used in transcripts.

Moderator message

Optional message sent when a moderator performs an action (e.g. closing, claiming).

Delete message

Configure whether the original panel message is deleted when a ticket is created (to keep channels clean).

Embeds

All messages support full embed customization: title, description, color, thumbnail, image, author (name, icon, URL), footer, and fields. Variables are replaced at send time.