Permissions

Control who can open tickets, close tickets, and access the panel.

Opened permissions

Who can see and use the create-ticket button and open tickets:

• Support roles – Users with these roles can open tickets (if you want staff to test).
• Everyone – Any member can open a ticket.
• Additional roles – Extra roles that can open tickets.

Closed permissions

Who can close tickets:

• Support roles – Staff with these roles.
• Ticket owner – The user who opened the ticket.
• Server owner – The guild owner.

Require roles

Restrict ticket creation to users with specific roles. Users without the role will see an error when clicking create.