Premium Features
Unlock advanced customization and features with Premium.
Full customization
Remove character limits on embeds. Unlock full embed customization on all messages—longer descriptions, more fields, larger images.
Custom reactions
Change create/close button emojis to any custom or Discord emoji. Brand your panels.
Direct messages
Send DMs to users when tickets are created or closed. Keep them informed.
Ticket automation
Advanced automation editor: triggers and actions for auto-close, auto-DM, and custom workflows.
Ticket claiming
Let support staff claim tickets for easy distribution and management.
Thread-style tickets
Use Discord threads instead of channels. Keeps your server organized.
Forms
Add modal forms before opening tickets. Collect reason, category, or custom data.
AI Assistant
Let AI reply in tickets automatically. Enable in the dashboard and optionally upload AI Knowledge (your docs, FAQs, or product info) to train the AI. Each server's knowledge is private—instanced per guild. The AI uses recent ticket context and your custom system prompt. Typing indicator shows while the AI is thinking. Rate-limited and debounced so staff stay in control; the AI does not reply after staff or the bot has already posted.
Premium support
Access premium channels and priority support on our Discord server.
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